Slooooooooooooooooooooooooooooooooooooow

Anything related to BackerClub.
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Chow
Posts: 1
Joined: Sat Jan 10, 2015 4:29 am

Mon Feb 02, 2015 1:07 pm

Is it just me, or is the website unusable slow. It is in The Netherlands anyway ...
numbat1
Posts: 208
Joined: Tue Dec 23, 2014 5:15 pm

Mon Feb 02, 2015 1:10 pm

May just be you I am afraid. It is acting normally for me.
IsrealNahsohn
Posts: 180
Joined: Fri Jan 16, 2015 11:41 pm

Mon Feb 02, 2015 10:24 pm

Feels normal here as well
markalanbaker
Posts: 54
Joined: Sat Oct 25, 2014 5:27 pm

Thu Feb 19, 2015 12:45 pm

Actually, it was slow for some users, depending on how many project you had backed. Our login process used to check your KS profile to see if you'd backed new projects recently so it could update your BC profile, but for some users that ha thousands of projects backed it could take a long time to login and load. We've updated our process to run in the background so that you can login quickly and start browsing projects. The only delay you'll see is if you login and immediately try and view your profile in BC...it won't load that page until the background task is done running which could still take a while if you have backed a ton of projects.

Keep the feedback coming, but feel free to submit suggestions to us directly at [email protected] as I don't get into the forum as often as I'd like (the rapid growth of the community lately is taking most of my time). :)

Mark - Co-Founder
IsrealNahsohn
Posts: 180
Joined: Fri Jan 16, 2015 11:41 pm

Sat Feb 21, 2015 3:11 pm

Thanks for the clarification Mark.

Cheers

Isreal
TashaTurner
Posts: 663
Joined: Wed Oct 29, 2014 1:29 am
Location: NJ
Contact:

Sun Feb 22, 2015 12:17 am

Using an iPad and Safari it's still super slow for me to load any page except forum. Logging in takes quite a while as that brings me to projects. I have backed close to 450 projects and over 90 BackerClub projects. Sometimes it loads faster if I stop the load and refresh.
-Tasha http://www.kickstarter.com/profile/479254504
Backed over 3,700 Kickstarters
Social media coach http://tasha-turner.com @turner_tasha
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